Refund policy

 

Lore Design House apparel is non-returnable. Weird, we know - but it won't stay this way for long. The good news is that just because we do not accept returns, this does not me you cannot be refunded. 

In order to receive a refund, the refund request must take place 14 days from the delivery date. Items must be in their original condition. 

Items eligible for a refund include:

• Items that arrive defective (graphics or apparel)
• Reasoning for a defective item does NOT encompass:
• The color not being what you expected
• The size not being what you expected

For exchanges, simply contact loredesignhouse@gmail.com and we will get you the proper size, free of charge, for any orders that ship under $10. Exchanges that exceed shipping over $10 will have the difference over $10 charged.

We reserve the right to not accept used merchandise to be exchanged.

NOTE: Sale items are FINAL SALE. Returns will not be accepted.